1. Purpose and scope
CLR uses safeguards intended to protect the website and information submitted through it. Depending on the system, these include encrypted connections, authenticated staff access, permissions, security checks, request limits and operational records. This overview does not represent a security certification, an audit result or a guarantee that an incident cannot occur.
Protect your devices and credentials. Use only the access granted to you, avoid sending passwords through a form and promptly report suspected account compromise. Public inquiry forms are not a secure document exchange for payment details, identity documents or confidential files. Arrange an appropriate channel with CLR when those are needed.
To report a suspected vulnerability or information exposure, contact info@clrautotransport.com with the subject "Website security report," or call 219-795-1040. Include the affected page, a clear description and the minimum technical evidence needed to understand the issue. If you inadvertently encounter private information, stop access and report it; do not copy, change, delete or publicly disclose the records.
This reporting channel does not authorize penetration testing, access-control bypass, disruptive scans or other activity requiring permission. Obtain written authorization before conducting security testing. No reward or payment is promised by accepting a report.
Reports are reviewed and routed as appropriate. If an incident requires notice or other action under applicable law, those obligations apply regardless of this overview. No fixed response time or uninterrupted availability is guaranteed here. For information about personal data, see the Privacy Policy.
2. Access and shared responsibilities
Authorized access should be limited to the work a person needs to perform. Users must protect credentials, use an authorized account where required and tell CLR when access is no longer appropriate or appears compromised. Having a link to a record does not establish permission to view it.
CLR and its providers have different operational responsibilities. We do not publish private configurations, secrets, detailed defensive controls or customer records in this overview. An inquiry about security does not entitle a requester to those materials.
3. Suspected incidents and continuity
A suspected exposure, suspicious email or failed login should be reported with enough information to evaluate it. Do not continue accessing data to prove the extent of an issue. If a service disruption affects a current move or storage arrangement, contact the relevant CLR representative through a known channel.
Investigation, containment, recovery, notification and preservation depend on the circumstances and applicable obligations. This overview does not guarantee that every incident will be prevented or resolved within a fixed time. Specific security commitments must be established in the applicable agreement.
4. Questions, requests and document updates
Contact CLR Auto Transport Corp., 8450 Whitcomb Street, Merrillville, IN 46410, at info@clrautotransport.com, 888-257-2677, or our Contact Us form. Identify the policy or issue so we can route the request.
This document supplements CLR's Privacy Policy and Terms of Use. Applicable law and accepted service agreements continue to govern their respective subjects. Updates are identified by the date shown on the page and do not retroactively change accepted service arrangements. Other policies are available in the Legal Center.