1. When these terms apply
These terms describe CLR-related text communications where you have separately agreed to them or another lawful basis permits the specific service communication. Message content may concern an inquiry, scheduling, vehicle handoff or an existing service. A website visit or submission of a telephone number is not, by itself, enrollment in an automated promotional program.
A separate program may give its own enrollment disclosure, sender identification, message purpose and instructions. No shortcode, automatic enrollment, fixed message volume or currently active promotional text campaign is represented by publishing these terms.
2. Consent and contact information
Provide a number you are authorized to use and tell CLR if it changes or is reassigned. Permission must cover the intended purpose, and any required marketing consent must be obtained separately. Optional promotional consent is not a condition of purchasing a transportation or storage service.
Message frequency varies. Your wireless provider may charge message or data rates. Delivery can be delayed or fail because of carrier, device, network or technical conditions. A text acknowledgment does not itself accept an order or confirm a service deadline.
3. Stopping messages and obtaining help
Reply STOP to the sending number to stop its messages. A permitted opt-out confirmation may be sent. HELP may be available on an automated program; you can always ask CLR for assistance at info@clrautotransport.com or 888-257-2677.
If multiple CLR-managed numbers are involved, identify that issue and ask CLR to apply your preference across the relevant programs. Stopping optional texts does not cancel an existing service or eliminate legally required notices. Arrange another contact method for important operational communications.
4. Mobile information and consent records
Mobile numbers, messaging opt-in information and consent records are not sold or shared with third parties or affiliates for their independent marketing or promotional use. Necessary messaging providers may process the information required to deliver authorized messages and maintain opt-out records.
The Privacy Policy explains related retention and access choices. These terms do not reduce a statutory right to revoke consent or require you to use only one opt-out method where the law provides another.
5. Questions, requests and document updates
Contact CLR Auto Transport Corp., 8450 Whitcomb Street, Merrillville, IN 46410, at info@clrautotransport.com, 888-257-2677, or our Contact Us form. Identify the policy or issue so we can route the request.
This document supplements CLR's Privacy Policy and Terms of Use. Applicable law and accepted service agreements continue to govern their respective subjects. Updates are identified by the date shown on the page and do not retroactively change accepted service arrangements. Other policies are available in the Legal Center.